Norma Massey

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Summary

Based on an interview recorded on 1 November 2006. It reflects the interviewee’s life and memories at that time.

Norma Massey has been a cornerstone of village life in Fownhope since she joined the local hair salon in 1975. The salon had been running just a year when Norma took over from two young stylists who left to start families. Owned then by Iris and Nick Waters, the salon had been carved out of a DIY shop and was run from the converted storeroom at the back of their home.

Norma soon became a familiar face and a trusted pair of hands, training apprentices and helping to grow a loyal client base from near and far—some even travelling from France and Canada. In 1983, the Waters sold the business to Brian Yates, whose daughter ran salons in Ross. Over time, his son David and future daughter-in-law Judith became involved, and eventually owners. Judith and Norma have worked side-by-side for over 20 years, even reversing roles as Judith became the boss.

Throughout, the salon has evolved. Once shared with a DIY shop and wood workshop, it is now a fully fitted hair and beauty space offering everything from perms and colour to Indian head massage. Styles and tools have changed, but Norma’s passion for cutting—and her philosophy that “touch is everything”—remains constant. She believes every great style starts with a great cut.

Norma’s career began in the North East, where she trained in both men’s and women’s hairdressing. She’s seen it all: bouffants, Marcel waving, the rise of the Sassoon bob—and embraces the modern, more natural look.

Still busy, still learning, and still loving the work, Norma reflects on her years with warmth and humour: “When I stop enjoying it, I’ll stop doing it.” But clearly, that day hasn’t come yet.